Service and Delivery
All items in stock are despatched within 28 working days of receiving your order using Royal Mail. Standard delivery time is approximately 5 – 10 working days.
As all of our products are hand crafted, there may be occasions when we are unable to despatch your order within the usual timescale. In these instances we would contact you immediately to advise of the situation and to discuss alternative delivery arrangements.
The charge for post and packing is based on Royal Mail charges plus packing and will be calculated at the checkout based on weight and destination.
If you require your goods sooner than the timescale given above, please contact us on 07766 158343 to discuss express delivery arrangements and costs.
We accept orders for delivery to most parts of the world.
Please contact us on +44 (0)7766 158343 for a quote on delivery charges.
If for any reason, you are unhappy with a product purchased from Britt Harcus, you can return the unused item within 7 days for a full refund or replacement. Please keep all packaging materials and return goods as they were sent to you. A returns form will be enclosed with your order, please ensure that fill in your name and address and whether you would like a replacement.
Goods returned to us damaged or lost in transit will not be credited.
Please note that the delivery charge on your original order is not refundable.
Any goods damaged in transit to you will be replaced at no extra cost, with free delivery.